Performance Measures

Performance Measures for Municipalities

In 2000, Ontario municipalities began participating in a new program of performance measurement - the first comprehensive program of its kind in North America. Specifically, municipalities are now required to annually provide the Ministry of Municipal Affairs and Housing with performance measurement information, and then report performance results to their taxpayers.

Why is Performance Measurement Important for Municipalities?

Municipal decision-makers want to be efficient and deliver value for local services. Taxpayers need to know how their tax dollars are spent and how their services compare both year-to-year and in relation to others. Governments choose to use performance measurement for four main reasons.

  1. Measurement helps improve performance.
  2. Performance measurement strengthens accountability.
  3. Performance measurement stimulates productivity and creativity.
  4. Performance measurement improves budget processes.

For further information follow this link Ministry of Municipal Affairs and Housing - Performance Measures